Camelot Software Knowledge Base

Category » Maintenancerss button

There were 7 questions found in this category:

  1. questionCamelot 3.x - Network Backup
    In Camelot 3, client computers are connecting to the database on the server computer through the IP address of the server. Then on that server computer, there is a database server program that runs there, which uses an alias entry that points directly to the database file in use.Since this is th ...
  2. questionExporting Customer List for Address Correction
    In Camelot 3.1, there is a new utility for exporting your entire customer list to a CSV file (comma-separated values - can open easily in Excel), so that you can then send that file to a USPS address correction company, and they can then correct the file, and send it back to you.To do this, go t ...
  3. questionHow do I backup my database?
    By default, the program will automatically make a backup of your database file onto your hard drive the first time the program is opened each day, or to the location you specify in the Path for Auto Backup box on the Backup tab of the Company Setup screen (Misc/Setup pull-down menu option > ...
  4. questionHow do I move my program and data to a different computer?
    For Camelot 3.x (and newer)On the new/different computer, install the program and the latest update for the program from the most recent Camelot 3.x installation download links you would've received. If you do not have these, then request them again from the sales department using the Contact l ...
  5. questionHow do I restore from a backup?
    Exactly how to restore from a backup will depend on how you created your backup. See the topic about Creating a Backup for more information on that. To restore from a backup you previously made onto a USB Flash drive, you will not use any of our utilities. Instead follow these steps:1. Insert ...
  6. questionImporting customer names from a spreadsheet
    Most programs have the capability of exporting or saving data to "tab-delimited text" (.txt or .tab file) or "comma-delimited text" (.csv).If you have your data in MS Excel or any other spreadsheet program, then you can do a File > Save As, and change the file type to either tab or comma-deli ...
  7. questionWhen attempting to restore from a backup, I get a message "file does not exist"
    This "file does not exist" error message is usually caused by an older version of the Camelot DB Utility program. If you get this message when trying to restore from a backup using that program, then use the link below to download the newer version of that utility to the folder where you have Ca ...