Whenever the Order Status is marked as Done, the order becomes an Invoice. As sort of a log so you can tell when changes are made to an order after it was marked as Done, If any changes are made to either the date on the order, any of the line item quantities or unit prices, or the payment terms, by default, the system will put a negative correction transaction to back out the previous bill(s) that had been created for the invoice, and a new bill with the correct due date and amount based on the changes made. Sometimes this may seem to happen for no real reason, but it would be because something changed or was edited on the order that could potentially affect the balance or due date for the order.
To delete these Bill and Correction entries:
1. Go to the Contact Information screen for the client in question.
2. Go to the Transactions tab there
3. Select the Other transaction type radio button at the top of that tab
4. Delete all the Bill and Correction rows that may show there.
To make these Bill and Correction entries not be kept in the database at all in the first place:
1. From the Misc/Setup pull-down menu, choose Company/Misc Info
2. Go to the Order Verification tab there
3. Check the box there labeled "Always remove invalid bills and corrections"
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