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Q: I'm really a novice on computers. How easy is Camelot to learn?
Many successful Camelot users consider themselves to be computer novices. We continually get reports from users on how easy Camelot is to learn and use. Over 90% of users polled rate Camelot good or excellent for 'ease of learning' and 'ease of use'!

Some of the things that make Camelot so easy are:
  • FLEXIBLE--adapts to your prices, services, etc.
  • Step by step video tutorial clips for easy learning.
  • Smart F1 Help system gives you help from every screen!
  • Pleasing, intuitive screen designs
  • Common tasks require less keystrokes/mouse clicks, so you are more productive
  • A full-color, illustrated Quick Reference Guide walks you through setup and use
  • Quality support staff with unmatched service
  • A Fast Start Guide and sample database for learning all the basics the first day you get it!
Q: What kind of support do I get with Camelot?
You will enjoy quality live US-based phone tech support from our friendly and experienced tech support team. A generous amount of support is included, and affordable ongoing live support plans are available. You also have 24 hour access to our searchable online web knowledgebase. Automatic data transfer utilities are included for QuickBooks customer lists and tab or comma-delimited files, including CSV files saved from Excel. Also available are custom data conversion from virtually every database program avaialable. Our team is highly experienced in helping you get data from other programs commonly used in the past, such as CCS, BSS, PTS, Mistral, SPCS, Power Clean, etc.

Q: What are the minimum system requirements for Camelot?
COMPUTER:
  • 1.2GHz processor or higher
  • 2 GB RAM memory (1 GB for Windows XP or 2000)
  • 1 GB of free hard disk space


OPERATING SYSTEM:
Windows 7 64-bit or 32-bit, Windows Server(2003 or 2008), Windows Vista/XP/2000
If you happen to be running on a Windows Server platform (2003 or 2008), refer to this topic in our web kb for some configuration tips: Camelot3 and Windows Server

Refer to our web kb for the latest information about recommended system requirements.
Q: I think I need a new computer to run Camelot. How much do I need to spend?
The good news is that the least expensive new computer will run Camelot Software. Expect to find a well-equipped PC for as low as $280 USD. So long as it meets our system requirements, it will be fine.

If you need a new Server machine, in most cases an ordinary PC will do just fine. For Camelot Software, the "server" is simply the machine on which your data is stored.

If you want to run on a Mac, you can! We recommend a product for your Mac called VMware Fusion (est. $75 USD) that allows you to run Windows & Mac programs on your Mac at the same time. A free trial of VMware Fusion is available through their site.

Q: Are special forms needed with Camelot?
No special forms are required for Camelot. On the contrary, you may use any form design you like. This includes multi-part forms.

To pre-print multi-part forms, you will want a dot matrix printer. This kind of printer impacts the paper as it prints, which will form the printing through several sheets of paper. Usually you use pin-feed, or tractor feed paper with a dot matrix printer. Any Windows-compatible printer should work fine.

If you have a supply of pre-printed forms that you would like to continue using, we would be happy to customize your form layouts for a reasonable fee so that they would match your form supply.

Q: Do I need other software to use Camelot?
No, you don't. However, Camelot connects with QuickBooks to provide even more functionality.

Linking with QuickBooks:
First, know that Camelot directly handles accounts receivable functions like invoicing, accounts receivable reporting and billing, account statements, and commissions tracking. In seconds Camelot can post invoice information into a file that you can open in QuickBooks for accounts payable purposes. Your original invoice data remains available in Camelot.

The link to QuickBooks is only an optional tool for those who already depend heavily on this accounting system for computer payroll, job costing, etc., and who want to continue to use this system in conjunction with our software.

Q: How can I get all the data I've built up in another program into Camelot?
We provide automatic data utilities to copy your customer records from QuickBooks or an Excel spreadsheet into Camelot.

Also we are highly experienced in getting customer and order history from the following programs: BSS, PTS (Profit-Master), PowerClean 2000/Carpet Runner (Marathon Data), ProClean, Mistral/Cyclone/PMS, Chem-Dat, SPCS, Final Answer. Also gets customer info from ACT! Your data will be ready to use in Camelot in just minutes!

For other programs or custom databases, we can affordably and quickly perform a custom transfer for you. Please send a copy of your data files on CD-R, or email a copy of your data to us for a free analysis and quote. Include notes as to what fields you most want to keep.

Data on paper can be entered at your leisure.

Q: How can I justify investing in Camelot rather than more equipment or something for my business?
Consider These Points:
  1. If you get or save just one job per week because of better follow-up using Camelot, how much would that be worth to you? Let's say that a lead is worth $75.00 on average if it becomes a job. Getting or saving just one job per week earns you and extra $120.00 per week, which adds up to an extra $3,900.00 in your bank account in a year ($75 x 52)!

    Saving two $75-jobs per week = an extra $7,800.00 in a year!!

    Saving three $75-jobs in a week = an extra $11,700.00 for you in a year!!!!

    This is very likely with Camelot, even for small companies!!

  2. What if you got just one more referral per week through more consistent service and a steady thank-you program made possible by Camelot? We know that referrals are usually easier sales and bigger tickets. So at an average job of $90.00, this gets you another $4,680.00 in a year!

  3. Now, what if only 25 of your customers use your service more often, because of personal, direct mailings to them with Camelot (easier than your generic reminder method)?

    Just 25 customers serviced twice as often?

    At an average of $75 per customer, this puts an extra $1,875.00 in your pocket!
    Very conservatively, if Camelot gets you:

    just one more referral per week plus
    just one more job saved per week plus
    a mere 25 of your procrastinating customers doing business with you as often
    as they should

    ...you could be surprised with $14,355.00 in BONUS MONEY this year!

If you get even half those results, that's still an extra $7,177.50. Not bad, kid! You're already doing all the work for this money now. The only difference is that your current system is letting important steps fall through the cracks, robbing you of what you've worked for!!

Yes, Camelot is the perfect tool to help you increase your customers' buying frequency, and to help plug the leaks in your sales system!

Now really, can you afford to NOT be equipped with the ultimate tool for boosting cleaning frequency, Camelot?? Click here to try it for FREE!

Q: How is Camelot any better or different than other software programs?
A few of the many reasons are as follows:
  • Camelot offers an unmatched blend of power and ease-of-use in a highly-reliable technology platform
  • Daily tasks take less keystrokes or mouse-clicks to execute, making you more productive.
  • Camelot includes exclusive features than can give you a unique edge, such as our powerful automated Marketing Funnel.
  • It is more flexible, so it adapts to your ways of pricing and naming services, etc.
  • Franchises who have chosen Camelot Software include Chem-Dry, N'Hance, Sears Canada, Mohawk, Aqua Care, and more.
  • Top industry suppliers recommend it.
  • A FREE fully-functional trial is available so you can see for yourself!
Q: Is Camelot networkable?
Yes. The Gold network edition of Camelot includes 3 user licenses; you may add as many as you wish.

Q: Should I consider Camelot even if I only need 1 or 2 features of the program?
Yes! Even if you just want a customer database or scheduling, for example, you will benefit from the excellent way Camelot handles each of its main features.

Also, much valuable information is interrelated, or connected below the surface so you can get more key data and get data faster to help you make smarter decisions.

Q: Can I get my money back if I try Camelot but don't like it?
YES! When you invest in Camelot, you are protected with an unconditional, 30-Day Money Back Guarantee.

“You may return Camelot to us anytime within 30 days of receiving it for ANY REASON, and you will get a total, 100% refund of your purchase price!”